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Tomer123987
Paper Tape
Posts: 1
Registered: ‎09-08-2017
Location: IL
Views: 195
Message 1 of 2

yoga pro 2 does not turn on

Hey guys 

I'm totally lost my yoga pro 2 turned off while I was watching Netflix (on a WiFi projecting), answer since than it doesn't turn on at all; I have tried to plug the power in and out and leave it for a while but nothing happened. What can I do with it? Does the yoga pro 2 have fuse that may have burned

 

I'll appreciate any lead ; I'm lost.

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 143
Message 2 of 2

Re: yoga pro 2 does not turn on

Hello Tomer123987

Thanks for using the Lenovo forums.

See if you are able to perform a factroy reset at all.


Please follow the instructions below in order to perform a factory reset.
Note: Some setting may vary depending on the age of the tablet.
1. Go to Settings > Backup & reset
2. Touch Factory data reset
3. Touch Reset tablet
4. If your tablet is password protected, you'll be prompted to enter your Pattern, PIN or Password
5. Touch Erase everything to confirm


Alternatively, follow these steps:

1. Press and hold the power button and the plus volume.
2. You will need to continue holding this until you feel a vibration.
3. Once this happens release the power button but carry on holding the plus volume key.
4. You will see an image of an Android robot with a red exclamation mark.
5. Use the volume keys to scroll to "wipe data/factory reset" and press Power to select it.
6. Scroll down to "Yes - erase all user data" and press Power to select it.

 

 If these steps do not work I would recommend, that you call your local Lenovo support line for a possible service. Below is the link to the phone list where you can find these numbers



Hope this helps, let us know how you get on.


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