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octron2008
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Posts: 10
Registered: ‎03-30-2016
Location: IE
Views: 462
Message 11 of 15

Re: Milestone Arcus license

 

I already open a ticket a few weeks back, I already sent you PM a  few seconds ago. Thanks

octron2008
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Posts: 10
Registered: ‎03-30-2016
Location: IE
Views: 452
Message 12 of 15

Re: Milestone Arcus license

 

Hi Gus

 

Any updates?

Retired Support Specialist
Posts: 1,139
Registered: ‎05-07-2015
Location: US
Views: 447
Message 13 of 15

Re: Milestone Arcus license

octron2008,

I looked at the notes on the ticket. It was escalated to the advanced support group and unfortunately, their response was that the licenses simply aren't available any longer.
octron2008
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Posts: 10
Registered: ‎03-30-2016
Location: IE
Views: 435
Message 14 of 15

Re: Milestone Arcus license

 

Hi Gus

 

Can they provide me with an email address to someone responsable within Milestone Arcus company that could help me get a license, no point contacting the support email address as they refered me back to you. As they own the software they should be able to provide some license.

 

Thanks

Retired Support Specialist
Posts: 1,139
Registered: ‎05-07-2015
Location: US
Views: 430
Message 15 of 15

Re: Milestone Arcus license

octron2008,

Unfortunately, as stated in my last, the licenses are not available any longer.

The support ticket that you opened was escalated to our highest level of support and what we are looking at here is a discontinued product.

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