Hi community,
I'm helping a small charity in the UK with their IT, mostly by remote administration. They bought a LenovoEMC Totalstorage px6-300d with 4x 2TB disks in 2014, so it's still in warranty until February 2017. The disks are configured as RAID5.
During the weekend I did some maintenance on the unit and also upgraded the firmware to the latest LifeLine version 4.1.212.33882.
This was downloaded from the official page, uploaded to the storage unit and applied. The process of applying went through and the unit automatically restarted as expoected. Up to here everything looked normal.
On boot-up the display only showed "Lenovo" and the power LED was flashing.
The webinterface was not reachable and the unit did not answer on ping. I left it running for about 3 hours with no change in display/LED status. No amber or red LEDs flashing anywhere.
After that 3 hours I powered it down by short press on the power button and powered it back on after a short while. This resulting in the same behaviour as before: display "Lenovo", power LED flashing, no other LEDs lit up or flashing and no ping answer/UI access.
I left it running until this morning and started looking for solutions here in the forums and elsewhere. I already tried:
- unplugging all network connections and rebooting -> no luck (same as above),
- powering off the unit, removing all disks, power back on -> no luck (same as above)
- press and holding the reset button on the back -> nothing happens/no luck
I suspect the firmware upgrade went wrong somehow which would be the first time that this happens. I always kept the unit up to date and made about 10 or more updates since 2014.
Is there anything else I could try? Since the unit is also an iSCSI target for backups it would be good to find a non-destructive way of regaining access.
Any help or suggestion appreciated.
cykman77