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Matthews2
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Posts: 4
Registered: ‎06-11-2019
Location: ES
Views: 390
Message 1 of 7

Urgent - My devide is too slow

Hi all,

 

Hope you can give me a hand with this.

 

I have a LenovoEMC px4-400d. I know it´s quite old, but perhaps someone has experienced the same issue.

 

The thing is that since a few months ago, my device is very very very slow. I changed cables, ethernet port... with no success.

 

I was thinking that perhaps could be a way to clean cache... I don´t know. I am a little bit lost.

 

Thanks in advance.

Lenovo Employee JVOSS2
Lenovo Employee
Posts: 276
Registered: ‎07-17-2018
Location: US
Views: 360
Message 2 of 7

Re: Urgent - My devide is too slow

Hello Matthews2,

 

Welcome to the community!

 

Would it be possible to provide us a little more information about your setup? How many drives? Capacity? Also, if you could elaborate on the slowness. Is it slow while transferring files?

 

Any information you can provide will help.

Matthews2
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Posts: 4
Registered: ‎06-11-2019
Location: ES
Views: 354
Message 3 of 7

Re: Urgent - My devide is too slow

Thanks for your reply.

 

I have 4 drivers, with a Raid 5 configuration. The capacity is 8 TB.

 

When I say "slow" I mean that takes a lot of time just copying files, saving files... 

 

Even if I access using Chrome, sometimes it takes a lot of time.

 

The devide is configured in my domain. So I usually access to it from file explorer. 

 

It was working ok before, but since 4 or 5 months ago it started to get slower and slower.

 

Now, for example, if I want to save a file of 1 MB, sometimes it takes several minutes. And mainly, if I open Photoshop on my computer and try to open a file saved on the devide (for example, 15 MB), it can take 5 minutes.

 

 

cterek
WWAN
Posts: 217
Registered: ‎04-20-2015
Location: CA
Views: 345
Message 4 of 7

Re: Urgent - My devide is too slow

What is your capacity at? As it near 100% capacity, it will slow down.

I would check that and ensure you are not near or at 100% capacity; if you are there, see if you can backup some of the data, and make some more room on the device.

 

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Matthews2
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Posts: 4
Registered: ‎06-11-2019
Location: ES
Views: 340
Message 5 of 7

Re: Urgent - My devide is too slow

I am using now 48 % of capacity.

Lenovo Employee JVOSS2
Lenovo Employee
Posts: 276
Registered: ‎07-17-2018
Location: US
Views: 250
Message 6 of 7

Re: Urgent - My devide is too slow

Did anything change 4 or 5 months ago that could correlate to this issue? Are you able to directly connect to rulle out anything else in the environment?

Matthews2
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Posts: 4
Registered: ‎06-11-2019
Location: ES
Views: 226
Message 7 of 7

Re: Urgent - My devide is too slow

Nothing changed. It started to be slower and slower.

 

I can access, but it takes ages.

 

I was thinking on cheching hard drivers. But it´s a Raid5 and I don´t know any tool (similar to chkdsk) to run the tests.

 

Any idea?.

 

Thanks for the replies.

 

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