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hugenin55
Fanfold Paper
Posts: 4
Registered: ‎07-15-2019
Location: DE
Views: 302
Message 1 of 4

no connection to http site on ix4-200d after upgrade

I tried to upgrade ix4-200d to version 3.2.16.30221, After this I cannot connect to http site anymore.
For every URL I try to connect URL is changed to "http://<ix4-200-IP>/loadlang.html?pg=/index.html"

and I got : 404 page not found.

 

I can access all data on the disks, its readable and writable but I cannot do any configuration.

I did a backup of all data and tried to reset the device to a new firmware as described in

https://files.mycloud.com/home.php?brand=webfiles&seuuid=064ab5008f4b7f2ac466360d8916ea80&name=ix4_n...

I Created a VFAT USB stick with the file ix4-boot.tgz and did what has been said there.

 

ix4-200d shows the USB symbol on screen but then read lamp is on and device is finally booted to the old state.

How can I reset the device so that I can configure via the HTTP site again?

 

Paul

hugenin55
Fanfold Paper
Posts: 4
Registered: ‎07-15-2019
Location: DE
Views: 172
Message 2 of 4

Re: no connection to http site on ix4-200d after upgrade [ SOLVED ]

I found a link to an imager for  ix4-200 cloud version. I created an USB stick with this imager.

After booting the ix4 from this stick it took a while and then I have firmware version 3.2.6.17887 on ix4,

all data and configurations are in place and I can connect to the web site of the device.

 

Paul

pttonka
Paper Tape
Posts: 8
Registered: ‎04-17-2019
Location: GB
Views: 149
Message 3 of 4

Re: no connection to http site on ix4-200d after upgrade [ SOLVED ]

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Lenovo Staff
Lenovo Staff
Posts: 273
Registered: ‎08-14-2018
Location: US
Views: 133
Message 4 of 4

Re: no connection to http site on ix4-200d after upgrade [ SOLVED ]

Before you try the older firmware imager with the USB can you please use this link to see if you can open a case. 

 

http://download.lenovo.com/lenovoemc/eu/en/app/ask/index.html 

 

Support may give you access to the latest recovery imager if you open a case. 

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