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shearerjude
Paper Tape
Posts: 5
Registered: ‎06-02-2017
Location: US
Views: 3,160
Message 1 of 10

Broken Band Moto 360 Sport

So my band for my moto 360 sport has finally bit the dust. I opened my moto 360 Sport on Christmas day of 2016 and in about September of 2017 the part of the band that holds the loose end down broke off. So I stopped wearing it until a replacement piece arrived for the band and started wearing it again in January of 2018. So the watch is just over a year old but has not even seen a full year of use because I stopped wearing it for a time. And then yesterday the band snaps right in half on one side. No replacement piece for that I think. Unless Motorola has a special repair service I am in need of a new smartwatch. Motorola is there anything you can do like send me a new moto 360?

Senior MotoAgent
Senior MotoAgent
Posts: 2,430
Registered: ‎12-19-2016
Location: PH
Views: 3,078
Message 2 of 10

Re: Broken Band Moto 360 Sport

Hi shearerjude

 

Sorry to hear what happened to the band of your watch but we'll be glad to assist. Would you mind sending us your email, phone number, and the device's serial number via PM? This will help us check and provide further assistance. I'll be looking forward to your information. Thank you!

 

Regards,
Ella
Motorola Support

 

 

 

shearerjude
Paper Tape
Posts: 5
Registered: ‎06-02-2017
Location: US
Views: 3,069
Message 3 of 10

Re: Broken Band Moto 360 Sport

Sent you a PM

Mrrocsta
Paper Tape
Posts: 2
Registered: ‎03-06-2018
Location: GB
Views: 2,896
Message 4 of 10

Re: Broken Band Moto 360 Sport

What are they going to do? As mine has also broken and I've gone through two watches already and don't fancy having to buy a third.
NBABUCKS1
What's DOS?
Posts: 2
Registered: ‎03-24-2018
Location: US
Views: 2,738
Message 5 of 10

Re: Broken Band Moto 360 Sport

Mine is also broken and am sending you a PM
zero_x3
What's DOS?
Posts: 1
Registered: ‎04-02-2018
Location: US
Views: 2,636
Message 6 of 10

Re: Broken Band Moto 360 Sport

Same. PM Sent. Has anyone received a reply? 

NBABUCKS1
What's DOS?
Posts: 2
Registered: ‎03-24-2018
Location: US
Views: 2,557
Message 7 of 10

Re: Broken Band Moto 360 Sport

I have not recieved a response.  

basecore
Paper Tape
Posts: 2
Registered: ‎03-13-2018
Location: DE
Views: 2,510
Message 8 of 10

Re: Broken Band Moto 360 Sport

Hello,
For all the moto 360 sport owners who have the same problems with the band. I found a moto 360 sport housing at https://www.thingiverse.com/thing:2641237.
I have cut the band and modified the 3d model. My version can be found at https://www.thingiverse.com/thing:2858248.
I don't own a 3d printer so I used an external internet 3d printer service (just google for 3d printer service). I have paid about 23€ (including tax and shipping).

photo_2018-04-12_09-55-02.jpgphoto_2018-04-12_09-50-51.jpgphoto_2018-04-12_09-54-50.jpg

 

atelesco
What's DOS?
Posts: 1
Registered: ‎07-09-2018
Location: CH
Views: 1,659
Message 9 of 10

Re: Broken Band Moto 360 Sport

Hello - My Motorola Sports 360 watch band broke can you aslo PM with how to get it repaired.

 

Thank you 

 

 

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amit_bera
What's DOS?
Posts: 1
Registered: ‎01-05-2019
Location: IN
Views: 483
Message 10 of 10

Re: Broken Band Moto 360 Sport

Strap of My moto 360 sport smart watch is broken. Unable to get any support for past one month in Goa,India. Please help.  amit_bera@rediffmail.com

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