cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Hauser_Ger
What's DOS?
Posts: 2
Registered: ‎04-16-2019
Location: DE
Views: 146
Message 1 of 3

Moto 360 2nd Gen - Recvory Mode not working

Hi,

 

my moto's recovery mode is not working. After selecting the recovery mode, my watch starts to boot with the robot on it's back, but I am not getting a menu at the end. Instead the screen goes dark and the watch reboots itself, ending up in normal operating mode.

I have tried factory reset (a couple of times), that didn't help.

 

Any ideas?

Also: Since the last factory reset, my watch doesn't update to the currect OS / Wear version. It's stuck* with the one after the factory reset. (* doesn't find an update)

 

Greets & thanks,

Hauser

Hauser_Ger
What's DOS?
Posts: 2
Registered: ‎04-16-2019
Location: DE
Views: 114
Message 2 of 3

Re: Moto 360 2nd Gen - Recvory Mode not working

Okay, update came through now.

But still unable to boot into recovery mode. Smiley Sad

Highlighted
Senior MotoAgent
Senior MotoAgent
Posts: 5,077
Registered: ‎03-05-2018
Location: US
Views: 98
Message 3 of 3

Re: Moto 360 2nd Gen - Recvory Mode not working

Hi Hauser_Ger,

 

 

Thanks for posting. Please try to follow the steps on this link. Otherwise, it's more likely a hardware failure and the watch needs a repair.

 

Best regards,
Rich
Motorola-Lenovo Support