cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Culp
Paper Tape
Posts: 2
Registered: ‎03-05-2019
Location: GB
Views: 598
Message 1 of 4

Moto 360 constantly crashing

I have a Moto 360 that has taken to constantly crashing. It stops working.  The advice to hold the button in on the side for 30 seconds to power down, then restart the watch, doesn't work either.  The only way I can get it to work is to set it back on the charging cradle. please help as this watch is rapidly becoming useless

Culp
Paper Tape
Posts: 2
Registered: ‎03-05-2019
Location: GB
Views: 570
Message 2 of 4

Re: Moto 360 constantly crashing

I have tried unpairing the watch from my mobile, then removing the watch from the wear os app, then repairing the phone with the app.  Still the same problem.  The watch is fully charged

 

Senior MotoAgent
Senior MotoAgent
Posts: 332
Registered: ‎02-11-2019
Location: PH
Views: 534
Message 3 of 4

Re: Moto 360 constantly crashing

Hi Culp,

 

Thank you for reaching out. I know how inconvenient this must be, allow us to look into this. Can you give us more details on what exactly is happening with the watch? Are you getting an error message? Let me know.

 

Regards,
May
Moto Support

DavidTaylor88
What's DOS?
Posts: 1
Registered: ‎05-20-2019
Location: GB
Views: 354
Message 4 of 4

Re: Moto 360 constantly crashing

I'm getting this as well. 

 

It's also dropping Bluetooth connection regularly. If I restart the watch, to try resthablish connection, then it crashes. 

 

Such a shame. Rendering it useless. 

Top Kudoed Authors