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12 Posts

07-14-2016

Venezuela (Bolivarian Republic of)

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  • Message 1 of 8

my phone stuck on the screen checking connection MOTO E

2016-07-14, 17:49 PM

friend, the phone shows me this fault. it gets stuck on this screen checking connection, as seen in the photo below

 

 and I did hard reset

 

Might you help me!!!

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28352 Posts

02-02-2016

United States of America

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  • Message 2 of 8

Re: my phone stuck on the screen checking connection MOTO E

2016-07-14, 18:54 PM

What is the history of your phone? How did it get into this state?

 

Can you turn on Wifi? Change Sim cards?


* Search box is your friend * I don't respond to PM if question belongs in forum
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12 Posts

07-14-2016

Venezuela (Bolivarian Republic of)

13 Signins

242 Page Views

  • Posts: 12
  • Registered: ‎07-14-2016
  • Location: Venezuela (Bolivarian Republic of)
  • Views: 242
  • Message 3 of 8

Re: my phone stuck on the screen checking connection MOTO E

2016-07-14, 19:11 PM

the associated gmail account deleted by mistake and from there I can not go beyond the screen that I showed in the photo.

 

I've done everything

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28352 Posts

02-02-2016

United States of America

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  • Message 4 of 8

Re: my phone stuck on the screen checking connection MOTO E

2016-07-14, 19:27 PM

wrote:

the associated gmail account deleted by mistake and from there I can not go beyond the screen that I showed in the photo.

 

I've done everything


If the phone doesn't go past that screen, even after a reset, then service is the only thing i can suggest. 

 


* Search box is your friend * I don't respond to PM if question belongs in forum
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12 Posts

07-14-2016

Venezuela (Bolivarian Republic of)

13 Signins

242 Page Views

  • Posts: 12
  • Registered: ‎07-14-2016
  • Location: Venezuela (Bolivarian Republic of)
  • Views: 242
  • Message 5 of 8

Re: my phone stuck on the screen checking connection MOTO E

2016-07-14, 19:31 PM

which service? What are you talking about

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28352 Posts

02-02-2016

United States of America

5842 Signins

132780 Page Views

  • Posts: 28352
  • Registered: ‎02-02-2016
  • Location: United States of America
  • Views: 132780
  • Message 6 of 8

Re: my phone stuck on the screen checking connection MOTO E

2016-07-14, 19:47 PM

wrote:

which service? What are you talking about


You need to send your phone in for service. I have never seen one stuck there - at some point it should ask for a login to google. But if it really is stuck, and a reset isn't helping, then repair may be the only option. 


* Search box is your friend * I don't respond to PM if question belongs in forum
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1 Posts

01-09-2017

India

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  • Message 7 of 8

Re: my phone stuck on the screen checking connection MOTO E

2017-01-09, 9:23 AM
What happened friend solved problem or not my phone also same problem please give me reply to solve my problem
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1 Posts

03-17-2017

United Kingdom of Great Britain and Northern Ireland

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  • Message 8 of 8

Re: my phone stuck on the screen checking connection MOTO E

2017-03-17, 19:07 PM

I have bought a Lenovo A2016a40 today and it is stuck on checking connection for past hour, anyone got any ideas as to how I can move it on please?

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