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06-26-2015

United States

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BP/CQA not working

2015-09-30, 15:15 PM
CQA tools will not load. App just flashes the screen. I've contacted Motorola, went thru generic steps that I had already tried with no luck. I was told by tech Paola to call Motorola, but I loathe talking. It's not a necessity for my CQA tools to work, but I'm a nerd, and when I'm bored, I want to be able to play with my device.
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28352 Posts

02-02-2016

US

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Re: BP/CQA not working

2015-10-07, 1:19 AM

I don't think Motorola supports the use of all diagnostic tools on the device. 



If a reset does not fix it, then I suggest you send your phone in for service - but if you were told to call Motorola support, you should go that route.



This is a user to user forum, and some of the more advance diagnostic menus are not discussed here as users can get into trouble. 


* Search box is your friend * I don't respond to PM if question belongs in forum
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43 Posts

07-06-2019

US

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Re: BP/CQA not working

2019-07-19, 23:33 PM

So where does a user go to find out how the options on the phone are supposed to be used ?

Does the user have to be employed by Motorola to find out these things ?

Why isn't there a site for advanced users where such things are discussed ?

Is this some kind of top secret information that no one is supposed to know about ?

Or is it more the case that these options are useless and don't do anything ?

 

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