Motorola Community

Older Devices ArchiveMOTO E™ 2nd Gen
All Forum Topics
Options

210 Posts

01-08-2016

US

127 Signins

923 Page Views

  • Posts: 210
  • Registered: ‎01-08-2016
  • Location: US
  • Views: 923
  • Message 1 of 4

Finding ketpad during phone call

2019-05-22, 17:55 PM

 I was using my Moto E calling tech support about problems with my cable service.

 I was asked to press certain numbers to access different things. (I'm sure you all have been there.)

But, the keypad was no longer displayed. How do I access the keypad without disrupting the call?

Bob

Reply
Options

1974 Posts

03-11-2019

US

590 Signins

42140 Page Views

  • Posts: 1974
  • Registered: ‎03-11-2019
  • Location: US
  • Views: 42140
  • Message 2 of 4

Re: Finding ketpad during phone call

2019-05-22, 18:33 PM

Hi RobertBob654425,

 

Thanks for posting. You should be able to open the keypad/dial pad during a phone by pressing the 9 dot icon. If you cannot see the icon during the call kindly send us a screenshot when you are having a call. To take a screenshot button press and hold both the Power and Volume down key for three seconds, or until you hear the camera shutter click and see the screen shrink slightly.

 

Best regards,
Zeke
Motorola Support



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

210 Posts

01-08-2016

US

127 Signins

923 Page Views

  • Posts: 210
  • Registered: ‎01-08-2016
  • Location: US
  • Views: 923
  • Message 3 of 4

Re: Finding ketpad during phone call

2019-05-22, 21:10 PM

 When I make such a call I'll follow your advice. If I am still having trouble I'll respond in here.

 Thank you,

 Bob

Reply
Options

210 Posts

01-08-2016

US

127 Signins

923 Page Views

  • Posts: 210
  • Registered: ‎01-08-2016
  • Location: US
  • Views: 923
  • Message 4 of 4

Re: Finding ketpad during phone call

2019-07-11, 16:38 PM

Thanks for posting. You should be able to open the keypad/dial pad during a phone by pressing the 9 dot icon.

 

 I finally got around to having to use this,and your suggestion worked.

 Thank you,

 Bob

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete