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3 Posts

10-02-2015

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Photos. In Gallery app are black

2015-11-11, 16:40 PM
Has anyone experienced this? Is there any way to recover the photos?

In the Camera Roll section of the Gallery app, all photos since about July (maybe 140 photos or so) are simply blank, black pictures. Ditto the auto-backups to Google.

Any help would be gratefully appreciated!

Chris

Edit: it's a stock, never rooted AT&T GoPhone, if that helps.
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1 Posts

11-11-2015

United States

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Re: Photos. In Gallery app are black

2015-11-11, 17:46 PM
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31 Posts

02-26-2015

FR

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Re: Photos. In Gallery app are black

2015-11-12, 7:35 AM

hi



maybe you can test this (in first time only step 2) :



https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/104944/p/30%2C6720%2C9299/kw/gallery

XT1022~LL5.0.2

0 person found this solution to be helpful.

This helped me too

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3 Posts

10-02-2015

United States

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Re: Photos. In Gallery app are black

2015-11-12, 12:37 PM
Bubus,

Thank you so much! That solved it!

Thank you again,

Chris
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1 Posts

11-07-2017

CA

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Re: Photos. In Gallery app are black

2019-10-17, 11:00 AM

That does not help me as I've been looking for a fix for my Moto e5 play with the same issue and no luck. I can see my thumbnails in my files, but tap on them to expand and I'm getting a black screen. If I wanna view a pic I sent via text message, I have no issues, if I take a picture, I can see the pic after taking it for maybe 10 seconds before going back to a black screen. 

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1 Posts

10-11-2020

GB

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Re:Photos. In Gallery app are black

2020-10-11, 7:15 AM

Hi there

Can anyone help ☺ 

Just bought Motorola G8 and now my fotos in gallery have gone black like negatives..... 😔 Any help appreciated please. 

Thanks in advance 🌈 

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