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8 Posts

02-14-2014

United Kingdom of Great Britain and Northern Ireland

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  • Posts: 8
  • Registered: ‎02-14-2014
  • Location: United Kingdom of Great Britain and Northern Ireland
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  • Message 1 of 3

App keeps uninstalling

2019-08-01, 13:17 PM

I use an offline mapping app called MapsMe. It works fine on my tablet, and on another phone. On my Moto E3 though, after a few days it simply vanishes, and I have to reinstall it. Sometimes the maps I've downloaded are still there, sometimes not. Sometimes it stays around for a week or so, sometimes it vanishes within a few hours. Not had this issue with any other app. What can be doing this? How can I stop it?

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Re: App keeps uninstalling

2019-08-01, 15:04 PM

 wrote:

I use an offline mapping app called MapsMe. It works fine on my tablet, and on another phone. On my Moto E3 though, after a few days it simply vanishes, and I have to reinstall it. Sometimes the maps I've downloaded are still there, sometimes not. Sometimes it stays around for a week or so, sometimes it vanishes within a few hours. Not had this issue with any other app. What can be doing this? How can I stop it?


That's a new one on me and very Strange.I've tried MapsMe but went back to Google maps.People tend to use MapsMe for offline use but you can do the same with Google Maps/Offline maps option.You can still use GPS on the downloaded Maps they just don't use any online data once downloaded only the small amount of GPS location.

 

HTH :)

 

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3607 Posts

03-11-2019

United States of America

725 Signins

55815 Page Views

  • Posts: 3607
  • Registered: ‎03-11-2019
  • Location: United States of America
  • Views: 55815
  • Message 3 of 3

Re: App keeps uninstalling

2019-08-06, 14:31 PM

Hi nirakaro,

 

Thanks for posting. Does this happen only to the MapsMe App? Do you still have a sufficient amount of internal storage memory? Please update your profile with your current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Best regards,
Zeke
Motorola Support

 

 

 



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