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10-03-2018

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Re: Dual SIM not working on Moto E3 Power after system update

2018-10-03, 6:36 AM

Hi Moto Team,

 

I also have the same issue in my moto e3 power mobile.  My Vodafone Sim is not being detected in the device which was perfectly working fine for years.

 

Please do let me know is there any fixes available for this.

 

Or help us in guiding to rollback/uninstall the updates that are currently installed. 

 

 

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1 Posts

10-05-2018

IN

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Re: Dual SIM not working on Moto E3 Power after system update

2018-10-05, 19:05 PM

https://www.facebook.com/535640349805767/posts/1407292465973880/

 

Please see comments from vikash Sharma and suppprt

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2 Posts

10-08-2018

IN

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  • Message 63 of 75

Re: Dual SIM not working on Moto E3 Power after system update

2018-10-08, 12:35 PM

These people are trully unprofessional in customer service..

 

I have already posted comments on their facebook, and the same standard asnwer we got(we will work on this)...

 

 

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10984 Posts

03-05-2018

US

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  • Message 64 of 75

Re: Dual SIM not working on Moto E3 Power after system update

2018-10-09, 19:09 PM

Hi Everyone,

 

Sorry for the delay, I will send another follow up regarding this. Rest assured that this has been reported since I cascaded this. I will keep you updated as soon as possible. Thank you.

 

Best regards,
Rich
Motorola Support

 

 



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2 Posts

10-14-2018

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  • Message 65 of 75

Re: Dual SIM not working on Moto E3 Power after system update

2018-10-14, 14:09 PM

I am having the same issue. Only solution is disable a sim. otherwise just exchange the mobile. i am not buying any moto mobiles from now on and not suggesting it to others. Lenovo just spoiled the mobile.

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2 Posts

10-14-2018

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  • Message 66 of 75

Re: Dual SIM not working on Moto E3 Power after system update

2018-10-14, 14:14 PM
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2 Posts

10-08-2018

IN

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Re: Dual SIM not working on Moto E3 Power after system update

2018-10-15, 10:37 AM

What a bogus service a by Motorola, finally I have given this mobile in exchange. Now, will never purchase Moto.

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4 Posts

07-27-2018

IN

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Re: Dual SIM not working on Moto E3 Power after system update

2018-10-15, 11:12 AM

Mr. Rich, this is not the time to follow up! Its long gone. You and your team must be fired, being so incompetent.

 

Guys this company is going in dooms. My wife too has a Moto g5s, recently after updating to Android Oreo, she is facing issue while using Wifi. Please switch to other mobile phones. These people have turned worthless.

 

By the way, I am posting this from my new MI Redmi Note 5 Pro, its awesome ?

 

Flipkart gave me ₹2350 for that useless phone on exchange. 

 

 

 

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1 Posts

11-05-2018

IN

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  • Message 69 of 75

Re: Dual SIM not working on Moto E3 Power after system update

2018-11-05, 23:47 PM

After long time the solution is Not provided by Motorola. So It's seems like that the Bug is Intentionally pushed in July 2018 update.

       So I think it will be better to go to Consumer Court instead of posting Problem here.

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1 Posts

11-07-2018

IN

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  • Message 70 of 75

Re: Dual SIM not working on Moto E3 Power after system update

2018-11-19, 15:00 PM

I have same problem of network after last update.mobile show the signel but unable to connect to Internate.

please give the solition

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