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16 Posts

01-03-2017

India

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  • Posts: 16
  • Registered: ‎01-03-2017
  • Location: India
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  • Message 1 of 6

Improve Updatating Time of Phone

2017-09-27, 11:43 AM

Dear Team,

 

Every time received update, it takes so long to update. Update with around 20 MB, download times takes just few minutes, but the whole updating is going to minimum half hours.

The optimizing time is really very long. Just around 80 to 85 apps optimizing takes more than 25 minutes.

The other all phone of motorola and other brands also not taking so much time as MOT E3 takes.

Kindly Improve it.

And a common issue, please take a serious note and update to 7.0 Nougat also.

If cant, then jump it to Oreo.

 

Thanks.

Maulik.

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2438 Posts

12-19-2016

Philippines

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  • Posts: 2438
  • Registered: ‎12-19-2016
  • Location: Philippines
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  • Message 2 of 6

Re: Improve Updatating Time of Phone

2017-09-28, 17:42 PM

wrote:

Dear Team,

 

Every time received update, it takes so long to update. Update with around 20 MB, download times takes just few minutes, but the whole updating is going to minimum half hours.

The optimizing time is really very long. Just around 80 to 85 apps optimizing takes more than 25 minutes.

The other all phone of motorola and other brands also not taking so much time as MOT E3 takes.

Kindly Improve it.

And a common issue, please take a serious note and update to 7.0 Nougat also.

If cant, then jump it to Oreo.

 

Thanks.

Maulik.


Hi maulik23

 

Are you using data or wifi when updating? Does your phone have a sufficient storage? Low memory on a device affects the performance of updating your device and your apps. It also depends on how fast your connection is. For updating your device, we actually suggest doing it through wifi.

 

But if it bothers you much, that it takes time updating your apps, you may try clear cache partition and see if there would be any improvement in its performance. 

 

Regards,
Ella
Motorola Support

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16 Posts

01-03-2017

India

21 Signins

253 Page Views

  • Posts: 16
  • Registered: ‎01-03-2017
  • Location: India
  • Views: 253
  • Message 3 of 6

Re: Improve Updatating Time of Phone

2017-09-29, 6:31 AM

Hello,

 

Thanks for the solution. I have clear the cache partition. Let's hope it was solved, i will wait for the next update and will revert if not been resolved.

 

Thanks.

Maulik

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50 Posts

01-17-2015

India

124 Signins

1378 Page Views

  • Posts: 50
  • Registered: ‎01-17-2015
  • Location: India
  • Views: 1378
  • Message 4 of 6

Re: Improve Updatating Time of Phone

2017-10-02, 6:05 AM

wrote:

wrote:

Dear Team,

 

Every time received update, it takes so long to update. Update with around 20 MB, download times takes just few minutes, but the whole updating is going to minimum half hours.

The optimizing time is really very long. Just around 80 to 85 apps optimizing takes more than 25 minutes.

The other all phone of motorola and other brands also not taking so much time as MOT E3 takes.

Kindly Improve it.

And a common issue, please take a serious note and update to 7.0 Nougat also.

If cant, then jump it to Oreo.

 

Thanks.

Maulik.


Hi maulik23

 

Are you using data or wifi when updating? Does your phone have a sufficient storage? Low memory on a device affects the performance of updating your device and your apps. It also depends on how fast your connection is. For updating your device, we actually suggest doing it through wifi.

 

But if it bothers you much, that it takes time updating your apps, you may try clear cache partition and see if there would be any improvement in its performance. 

 

Regards,
Ella
Motorola Support


I don't understand, what WiFi has suppose to do with installing the update and optimisation of apps? 

Reply
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2438 Posts

12-19-2016

Philippines

477 Signins

37577 Page Views

  • Posts: 2438
  • Registered: ‎12-19-2016
  • Location: Philippines
  • Views: 37577
  • Message 5 of 6

Re: Improve Updatating Time of Phone

2017-10-10, 21:05 PM

wrote:

wrote:

wrote:

Dear Team,

 

Every time received update, it takes so long to update. Update with around 20 MB, download times takes just few minutes, but the whole updating is going to minimum half hours.

The optimizing time is really very long. Just around 80 to 85 apps optimizing takes more than 25 minutes.

The other all phone of motorola and other brands also not taking so much time as MOT E3 takes.

Kindly Improve it.

And a common issue, please take a serious note and update to 7.0 Nougat also.

If cant, then jump it to Oreo.

 

Thanks.

Maulik.


Hi maulik23

 

Are you using data or wifi when updating? Does your phone have a sufficient storage? Low memory on a device affects the performance of updating your device and your apps. It also depends on how fast your connection is. For updating your device, we actually suggest doing it through wifi.

 

But if it bothers you much, that it takes time updating your apps, you may try clear cache partition and see if there would be any improvement in its performance. 

 

Regards,
Ella
Motorola Support


I don't understand, what WiFi has suppose to do with installing the update and optimisation of apps? 


Hi Ashutoshm07

 

Your device needs to be connected to an internet for it to complete its update. That is where WiFi and Data comes in as these are ways on how to connect to it. We often suggest using WiFi as to not interrupt the update. As compared to using Data that may consume your Data Service. Once the notification for an update is present, you just need to have an internet connection in order to complete its update. Hope this information helps. 

 

Regards,
Ella
Motorola Support

 

 

 

 

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16 Posts

01-03-2017

India

21 Signins

253 Page Views

  • Posts: 16
  • Registered: ‎01-03-2017
  • Location: India
  • Views: 253
  • Message 6 of 6

Re: Improve Updatating Time of Phone

2018-02-03, 6:58 AM

Dear @moto_Ella,

 

The problem not been solved by clearing cache partation. Motorola have to improve the process.

I receive 14 MB update 23.0.XT1706_S147_180111_ROW, download by wifi without interupt and process to install.

But it takes around 35 mins to complete the update installation. and most time is taken to optimizing the app after the installation of update.

 

So, it all around takes more thena 45 mins for the overall updatation after the download.

 

and also note, After the installation, it is more laggy in operating the phone and also increased heating issue there compare to previos update.

 

Thanks.

Maulik.

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