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2 Posts

09-26-2017

India

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  • Registered: ‎09-26-2017
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Root integrity check fails

2020-04-29, 6:06 AM

I'm using moto e3 since 2017....now it shows lag... when I checked the root integrity check , the result is Fail... what to be done

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4519 Posts

03-11-2019

United States of America

782 Signins

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  • Posts: 4519
  • Registered: ‎03-11-2019
  • Location: United States of America
  • Views: 62255

Re:Root integrity check fails

2020-04-30, 12:52 PM

Hi ljkdaddycool,

 

Thanks for posting. Do you have apps that are side loaded or not installed from the Google Play Store? Try to uninstall that and check if your phone still lags. You may also try to boot your phone in safe mode.

 

To Enable Safe Mode:

1. Press and hold the Power button until Power off comes up on the screen.

2. Touch and HOLD Power off on the screen until reboot to safe mode appears.

3. Phone will reboot and Safe Mode will appear in bottom left corner

4. If the issue does not remain in safe mode, this indicates a third party application installed from the Play Store is causing the problem.

5. Restart the device to get out of safe mode and uninstall any recently installed applications.

*** Begin by looking for specific application types such as launchers, task killers or anti-virus apps.

 

Best regards,
Zeke
Motorola Support



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4519 Posts

03-11-2019

United States of America

782 Signins

62255 Page Views

  • Posts: 4519
  • Registered: ‎03-11-2019
  • Location: United States of America
  • Views: 62255
  • Message 2 of 3

Re:Root integrity check fails

2020-04-30, 12:52 PM

Hi ljkdaddycool,

 

Thanks for posting. Do you have apps that are side loaded or not installed from the Google Play Store? Try to uninstall that and check if your phone still lags. You may also try to boot your phone in safe mode.

 

To Enable Safe Mode:

1. Press and hold the Power button until Power off comes up on the screen.

2. Touch and HOLD Power off on the screen until reboot to safe mode appears.

3. Phone will reboot and Safe Mode will appear in bottom left corner

4. If the issue does not remain in safe mode, this indicates a third party application installed from the Play Store is causing the problem.

5. Restart the device to get out of safe mode and uninstall any recently installed applications.

*** Begin by looking for specific application types such as launchers, task killers or anti-virus apps.

 

Best regards,
Zeke
Motorola Support



Did someone help you today? Press the Thumbs up icon on the bottom right thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

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2 Posts

09-26-2017

India

31 Signins

62 Page Views

  • Posts: 2
  • Registered: ‎09-26-2017
  • Location: India
  • Views: 62
  • Message 3 of 3

Re:Root integrity check fails

2020-05-01, 17:00 PM
Thank you for your valuable feedback
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