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26 Posts

02-08-2015

United Kingdom of Great Britain and Northern Ireland

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  • Location: United Kingdom of Great Britain and Northern Ireland
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  • Message 1 of 5

Android os battery drain

2017-11-04, 9:14 AM

Hi just got a brand new Moto e4 plus from the Vodafone UK store I have set the device up as new no 3rd party apps installed but I have noticed that the android os is sucking the life out of my e4 plus I have done many clear cache and factory reset and the problem still comes back why? And is there a fix?

S.Cunningham
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3949 Posts

12-01-2016

Philippines

1423 Signins

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Re: Android os battery drain

2017-11-06, 17:05 PM

Hi scotte-motog,

 

 

This is unusual. Can you please share an attachement of the Battery usage at Settings > Battery. Would you also please update your profile with the serial/IMEI/MEID number of your phone? This will help us investigate. Make sure that your Motorola Privacy is enabled.

Please check the link and update your profile here.

 

Regards,
Daisy
Moto Support

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4 Posts

08-26-2018

United Kingdom of Great Britain and Northern Ireland

4 Signins

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  • Posts: 4
  • Registered: ‎08-26-2018
  • Location: United Kingdom of Great Britain and Northern Ireland
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Moto E4 Plus Android OS/Android System Battery Drain

2018-08-26, 16:22 PM

My Moto E4 Plus, despite its 5000mah battery, doesn't even last a single day on full charge. When I checked to see what's causing the drain, its Android OS/Android System as well as Mobile Standby. I followed the solution posted by another member but none of them seem to work. I tried,

  • Reseting the device (Didn't Work)
  • Disabling Google Services (Didn't Work and was inconveniant)
  • Boot Safe (Didn't Work and again, inconveniant as I couldn't use any of my downloaded apps)

So is there any solution to this? Any help accepted.

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3949 Posts

12-01-2016

Philippines

1423 Signins

85486 Page Views

  • Posts: 3949
  • Registered: ‎12-01-2016
  • Location: Philippines
  • Views: 85486
  • Message 4 of 5

Re: Moto E4 Plus Android OS/Android System Battery Drain

2018-08-27, 21:40 PM

 wrote:

My Moto E4 Plus, despite its 5000mah battery, doesn't even last a single day on full charge. When I checked to see what's causing the drain, its Android OS/Android System as well as Mobile Standby. I followed the solution posted by another member but none of them seem to work. I tried,

  • Reseting the device (Didn't Work)
  • Disabling Google Services (Didn't Work and was inconveniant)
  • Boot Safe (Didn't Work and again, inconveniant as I couldn't use any of my downloaded apps)

So is there any solution to this? Any help accepted.


Can you please provide the details asked above?

 


Regards,
Daisy
Moto Support

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4 Posts

08-26-2018

United Kingdom of Great Britain and Northern Ireland

4 Signins

44 Page Views

  • Posts: 4
  • Registered: ‎08-26-2018
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 44
  • Message 5 of 5

Re: Moto E4 Plus Android OS/Android System Battery Drain

2018-09-04, 16:54 PM

As you can see in the screenshot I've sent, Android System takes up 52% of the battery. I leave the phone for 10 minutes and nearly 2% - 3% has gone down. 

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