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8 Posts

07-15-2017

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Charging and Network issues in Moto E4 Plus

2017-07-27, 14:02 PM

Its about to be a week I got Moto E4 Plus. They say it supports Rapid Charging but its too slow. And when phone is locked, its not recieving calls and messages, like network totally vanishes when phone is locked. I've tried this with different carrier services so its not network problem really, its phone's problem I guess. Help!

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5418 Posts

07-12-2014

US

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Re: Charging and Network issues in Moto E4 Plus

2017-07-27, 16:04 PM

wrote:

Its about to be a week I got Moto E4 Plus. They say it supports Rapid Charging but its too slow. And when phone is locked, its not recieving calls and messages, like network totally vanishes when phone is locked. I've tried this with different carrier services so its not network problem really, its phone's problem I guess. Help!


Hi CoolNimo,

 

All battery life claims are approximate and based on an average user profile that includes both usage and standby time. Actual battery performance will vary and depends on signal strength, network configuration, features selected, operating temperature, and voice, data, and other application usage patterns.

 

As for your second concern, we've been able to duplicate it, but still investigating it. There is an existing thread for this so you can check it. 

 

Regards,

JM

Motorola Support

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8 Posts

07-15-2017

IN

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  • Posts: 8
  • Registered: ‎07-15-2017
  • Location: IN
  • Views: 164
  • Message 3 of 5

Re: Charging and Network issues in Moto E4 Plus

2017-07-27, 20:10 PM
Thanks. I'll follow.
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3 Posts

08-01-2017

IN

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Re: Charging and Network issues in Moto E4 Plus

2017-08-01, 5:42 AM

I am missing Important calls how long will it take. Please try to solve this soon and keep up the customers.

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5418 Posts

07-12-2014

US

925 Signins

79600 Page Views

  • Posts: 5418
  • Registered: ‎07-12-2014
  • Location: US
  • Views: 79600
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Re: Charging and Network issues in Moto E4 Plus

2017-08-01, 19:05 PM

Please follow this existing thread for updates regarding this concern. I will be locking this one.

 

-JM

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