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5418 Posts

07-12-2014

United States of America

925 Signins

79600 Page Views

  • Posts: 5418
  • Registered: ‎07-12-2014
  • Location: United States of America
  • Views: 79600
  • Message 11 of 15

Re: Moto E4 Slow Charging Issue

2018-09-05, 18:27 PM

 wrote:

I did the factory reset my moto e4 then charged the phone again, the result was same it took about 3 hours and 30 minutes from 19% to reach the level of 100%.


If you already did a factory data reset and tested the phone BEFORE installing or restoring ANY apps, and the problem persists, then service/repair is next step. Please contact our local service center for further assistance. Here's the link to locate the one nearest you: http://motorola-mobility-en-in.custhelp.com/app/mcp/trackrepair2

 

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

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5418 Posts

07-12-2014

United States of America

925 Signins

79600 Page Views

  • Posts: 5418
  • Registered: ‎07-12-2014
  • Location: United States of America
  • Views: 79600
  • Message 12 of 15

Re: Moto E4 Slow Charging Issue

2018-09-05, 18:28 PM

 wrote:

Hello I have the same issue with slow charging.I had tried with different adapter,return to factory settings,charges in safe mode - the issue persist. Nothing helps. Also I have and the other issue -when I use the phone- the picture on the screen disappeared then the screen became gray and one line horizontal moving on the screen.To solved it it is needed power bottom and volume down button to be pressed together for more than 10 second. This problem appears 2-3 times mintlym.I have bought this phone 8 months ago.I have more than 10 different smartphones but none of them have a ploblem like this Motorola e 4 plus.

I am very disappointed from the product so far


If you already did a factory data reset and tested the phone BEFORE installing or restoring ANY apps, and the problem persists, then service/repair is next step.

 

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

Reply
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8 Posts

10-13-2017

India

6 Signins

62 Page Views

  • Posts: 8
  • Registered: ‎10-13-2017
  • Location: India
  • Views: 62
  • Message 13 of 15

My 3 Moto e4 plus mobiles facing utter slow charging for the past month ,fixtures it ,give response

2018-10-19, 3:32 AM

Hlo sir/mam

 

Hlo

My all 3 Moto e4 plus mobiles facing slow charging problem

It takes 8-9 hrs for full charge

This is happening to us for 4to5 weeks now

We use our respective stock charger 

Pls??? fix it

It's from your side

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2 Posts

10-20-2018

Pakistan

1 Signins

17 Page Views

  • Posts: 2
  • Registered: ‎10-20-2018
  • Location: Pakistan
  • Views: 17
  • Message 14 of 15

Re: Moto E4 Slow Charging Issue

2018-10-20, 23:17 PM

Can you just tell me which is the best charger for e4 finger. Which type of charger it supports best.

 

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2 Posts

10-20-2018

Pakistan

1 Signins

17 Page Views

  • Posts: 2
  • Registered: ‎10-20-2018
  • Location: Pakistan
  • Views: 17
  • Message 15 of 15

Re: Moto E4 Slow Charging Issue

2018-10-20, 23:18 PM
Which is the best charger for moto e4 fingure.
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