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3 Posts

09-18-2017

India

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Moto E4 plus touch issue while charging

2017-09-18, 6:28 AM

My Moto E4 plus touch is not working properly when I use it while charging ! I'm fed up of it ! Resolve my issue as soon as possible ! 

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2438 Posts

12-19-2016

Philippines

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Re: Moto E4 plus touch issue while charging

2017-09-18, 21:15 PM

wrote:

My Moto E4 plus touch is not working properly when I use it while charging ! I'm fed up of it ! Resolve my issue as soon as possible ! 


Hi whoHimanshu

 

Can you be more specific with the issue you are having? How is it not working? Have you tried booting the phone into safe mode and see if there would be any difference?

 

Regards,
Ella
Motorola Support

 

 

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3 Posts

09-18-2017

India

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  • Message 3 of 4

Re: Moto E4 plus touch issue while charging

2017-09-18, 23:57 PM

I tried the safe mode its not working there too ., actually when I charge the Phone navigation buttons do not work

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2438 Posts

12-19-2016

Philippines

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37577 Page Views

  • Posts: 2438
  • Registered: ‎12-19-2016
  • Location: Philippines
  • Views: 37577
  • Message 4 of 4

Re: Moto E4 plus touch issue while charging

2017-09-26, 20:07 PM

wrote:

I tried the safe mode its not working there too ., actually when I charge the Phone navigation buttons do not work


Hi whoHimanshu

 

We’re currently working on it and you may expect improvements in future software updates.

 

- Ella

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