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10 Posts

01-12-2018

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Re: Moto E4 wifi connection problems

2018-05-29, 20:44 PM
true
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8 Posts

05-13-2018

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Re: Moto E4 wifi connection problems

2018-05-30, 11:48 AM
It is either faulty hardware, or faulty firmware.

I strongly suspect the latter, because I was able to get it to work by routing the internet traffic over WiFi and through a local proxy server.
ASB - https://www.BrainWaveCC.com
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1 Posts

05-31-2018

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Re: Moto E4 wifi connection problems

2018-05-31, 10:17 AM

 

If this is the situation that you find yourself in, then try this…

Manually turn off the Wi-Fi and mobile data on your device, and then turn ON the airplane mode, while airplane mode is still active turn the Wi-Fi back on and then try to connect to the network again. Once the Wi-Fi is connected then you can turn airplane mode off. Don’t forget about the airplane mode though because if it remains on then your phone won’t receive calls or allow mobile data when you want to use it. This process sounds a little strange but this can sometimes solve this annoying authentication failed error message.

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2 Posts

06-01-2018

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Re: Moto E4 wifi connection problems

2018-06-01, 13:29 PM

I had most of the same symptoms described here. My router is a TP-Link archer c7. I updated to the latest firmware, and changed my SSIDs for the 2.4ghz band and 5ghz band to different names. Before the SSID for both bands was "HomeLAN" and now the SSIDs are "HomeLAN" for 2.4ghz and "HomeLAN5" for 5ghz. I have not had any issues with my E4 plus since making this change.

 

I'm not saying it's the solution for everyone, but it might help someone. Good Luck!

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8 Posts

05-13-2018

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Re: Moto E4 wifi connection problems

2018-06-01, 14:06 PM
Thanks for the suggestion.

What security settings are you using for your WiFi connection, btw?
ASB - https://www.BrainWaveCC.com
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2 Posts

06-01-2018

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Re: Moto E4 wifi connection problems

2018-06-01, 14:11 PM

WPA2-PSK

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9 Posts

09-28-2008

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Re: Moto E4 wifi connection problems

2018-06-08, 16:58 PM

Have an E4 Plus that I thought was great until I ran across the 'intermittent' WiFi issue. Using other access points or SSIDs didn't help.

 

Seems like some kind of network issue, probably firmware as all my other phones (6 of them, different brands) have no problems.

 

Finally stumbled onto what looks like a solution: 

Setting -> Location -> 3-dot menu -> Scanning -> Uncheck Bluetooth Scanning!

 

Please report back pro or con so we all know! Thanks

 

 

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8 Posts

05-13-2018

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Re: Moto E4+ wifi intermittent connection problems

2018-06-08, 17:48 PM
Thanks for that info. Keep us posted on if it continues to help.
ASB - https://www.BrainWaveCC.com
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8 Posts

05-13-2018

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Re: Moto E4 wifi connection problems

2018-06-08, 17:48 PM
Thanks. Same here.
ASB - https://www.BrainWaveCC.com
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6 Posts

04-01-2018

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Re: Moto E4 wifi connection problems

2018-06-09, 6:46 AM

This doesn't help me I'm afraid. I checked and already had it turned off! Thanks for sharing the idea though.

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