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1 Posts

06-17-2018

US

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Sound is not loud, I miss calls

2018-06-17, 23:03 PM

The sound on my phone I can barely hear it ring

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5405 Posts

07-12-2014

US

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Re: Sound is not loud, I miss calls

2018-06-18, 17:59 PM

Hello Ronnie18,

 

Are you perhaps referring to the ascending ringtone feature? I'm afraid, the ascending ringtone feature can't be disabled. This is a design of all newer Motorola phone models. It should only ascend for the first few seconds of a 30-second ringtone. One option is to enable vibrate on ring. That should notify you immediately once a call comes in.

 

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

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2 Posts

05-20-2017

US

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Can barely hear the other person on Verizon Moto e4. Always missing phone calls too because I can't

2018-09-29, 0:41 AM
Desireeazure
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81 Posts

07-16-2018

US

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Re: Sound is not loud, I miss calls

2018-10-18, 1:36 AM

I've replaced 5  of these phones (motoE4). This problem keeps repeating with sound going off (no sound through speaker for ringtone or alarms) randomly---no ringer, no dialing sounds. With bluetooth, without bluetooth. Over and over after reboots and safe mode. It's the phone. 

 

I've lost well over 40+ hours , plus lost business, plus the list goes on and on.

Moto send me over 100 emails related to replacements being sent (a robo glitch).

Moto send me  a replacement without return postage materials.

It's a comedy of errors...beyond normal for a company and a product.

 

Motorola won't send me a different model (even a cheaper older model) which I think, after 4  replacements AND all of the other people posting the same problem, is reasonable.

JustFixIt
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