Motorola Community

Moto E PhonesMOTO E™ 4th Gen / MOTO E™ 4th Gen Plus
All Forum Topics
Options

3 Posts

09-03-2018

Argentina

4 Signins

79 Page Views

  • Posts: 3
  • Registered: ‎09-03-2018
  • Location: Argentina
  • Views: 79
  • Message 1 of 7

Youtube lag 720p 60fps XT1772 (moto e4 plus)

2018-09-03, 2:19 AM

anytime i try to see a video on Youtube on 720p 60fps the video lags

I tried to fully upgrade and downgrade the app, factory reset, search for the latest android updates, Let the video to fully load, close all the background apps

This is specially noticeable on "gameplay videos"

I already report this bug to yt but they dont reply me

Reply
Options

5418 Posts

07-12-2014

United States of America

925 Signins

79600 Page Views

  • Posts: 5418
  • Registered: ‎07-12-2014
  • Location: United States of America
  • Views: 79600
  • Message 2 of 7

Re: Youtube lag 720p 60fps XT1772 (moto e4 plus)

2018-09-03, 14:59 PM

Hi ramicarbone,

 

Thanks for reaching out to us. We want to be able to see what you are actually seeing. Can you give sample links of actual YouTube videos where you see these lags?

 

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

Reply
Options

9 Posts

09-04-2018

Malaysia

7 Signins

77 Page Views

  • Posts: 9
  • Registered: ‎09-04-2018
  • Location: Malaysia
  • Views: 77
  • Message 3 of 7

Re: Youtube lag 720p 60fps XT1772 (moto e4 plus)

2018-09-05, 9:07 AM

https://youtu.be/O36r05htZXU

 

There you go. Having the same issue as well.

Reply
Options

5418 Posts

07-12-2014

United States of America

925 Signins

79600 Page Views

  • Posts: 5418
  • Registered: ‎07-12-2014
  • Location: United States of America
  • Views: 79600
  • Message 4 of 7

Re: Youtube lag 720p 60fps XT1772 (moto e4 plus)

2018-09-05, 18:56 PM

Is there a difference if you use the YouTube app versus using the browser on the YouTube website?

 

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

Reply
Options

9 Posts

09-04-2018

Malaysia

7 Signins

77 Page Views

  • Posts: 9
  • Registered: ‎09-04-2018
  • Location: Malaysia
  • Views: 77
  • Message 5 of 7

Re: Youtube lag 720p 60fps XT1772 (moto e4 plus)

2018-09-05, 21:22 PM

Tested on Chrome Browser with desktop setting on. 720p w/ 60fps lags as it does in youtube app.

Reply
Options

5418 Posts

07-12-2014

United States of America

925 Signins

79600 Page Views

  • Posts: 5418
  • Registered: ‎07-12-2014
  • Location: United States of America
  • Views: 79600
  • Message 6 of 7

Re: Youtube lag 720p 60fps XT1772 (moto e4 plus)

2018-09-06, 17:54 PM

Thank you. Just to be sure, I'd like to confirm what you mean by lag. Is it like buffering?

 

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

Reply
Options

9 Posts

09-04-2018

Malaysia

7 Signins

77 Page Views

  • Posts: 9
  • Registered: ‎09-04-2018
  • Location: Malaysia
  • Views: 77
  • Message 7 of 7

Re: Youtube lag 720p 60fps XT1772 (moto e4 plus)

2018-09-06, 22:14 PM

Its lagging like when a game lags from fps drop and surely not buffering.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms