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Biko2
What's DOS?
Posts: 3
Registered: ‎08-08-2019
Location: AU
Views: 168
Message 1 of 5

Bluetooth on Moto E 2nd Gen keeps logging out

The Bluetooth on my Moto E 2nd Gen has started logging out after a few minutes. It was working fine initially. What could be wrong please?

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Senior MotoAgent
Senior MotoAgent
Posts: 544
Registered: ‎03-11-2019
Location: US
Views: 140
Message 2 of 5

Re: Bluetooth on Moto E 2nd Gen keeps logging out

Hi Biko2,

 

Thank you for posting. May I know what Bluetooth device that's disconnecting? Is it the same thing happening on others? Can you delete the saved connection and register the Bluetooth device again? Let us know if it helps.

 

Best regards,
Zeke
Motorola Support

 

Biko2
What's DOS?
Posts: 3
Registered: ‎08-08-2019
Location: AU
Views: 111
Message 3 of 5

Re: Bluetooth on Moto E 2nd Gen keeps logging out

The MotoE was connected to 2 cars and my laptop. I have deleted and reinstalled but it stills logs out after a few minutes. Totally frusrating.

Senior MotoAgent
Senior MotoAgent
Posts: 544
Registered: ‎03-11-2019
Location: US
Views: 90
Message 4 of 5

Re: Bluetooth on Moto E 2nd Gen keeps logging out

Hi Biko2,

 

Try resetting your network settings by going to Settings > Backup & Reset > Network Settings Reset > Reset Settings. Reboot the phone and test your network. This troubleshooting step will also clear both Cellular and Wi-Fi Settings. Let us know if it helps. 

 

Best regards,
Zeke
Motorola Support

Biko2
What's DOS?
Posts: 3
Registered: ‎08-08-2019
Location: AU
Views: 63
Message 5 of 5

Re: Bluetooth on Moto E 2nd Gen keeps logging out

That worked thanks Zeke.