11-11-2015 08:40 AM
Solved! Go to Solution.
11-11-2015 11:35 PM
maybe you can test this (in first time only step 2) :
10-17-2019 04:00 AM
That does not help me as I've been looking for a fix for my Moto e5 play with the same issue and no luck. I can see my thumbnails in my files, but tap on them to expand and I'm getting a black screen. If I wanna view a pic I sent via text message, I have no issues, if I take a picture, I can see the pic after taking it for maybe 10 seconds before going back to a black screen.