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Moto E3 Power Fast boot menu in Chinese language

2017-05-18, 17:27 PM

Hi, I wanted to wipe the cache partition of my Moto E3 Power, but the fast boot menu was in Chinese language,screen shot attached...

I am doubtful:

1- Is the phone authentic at all

2- Or Flipkart delivered a duplicate phone

 

 

If the phone is authentic​, how can I wipe the cache partition?

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Re: Moto E3 Power Fast boot menu in Chinese language

2017-05-18, 19:01 PM

wrote:

Hi, I wanted to wipe the cache partition of my Moto E3 Power, but the fast boot menu was in Chinese language,screen shot attached...

I am doubtful:

1- Is the phone authentic at all

2- Or Flipkart delivered a duplicate phone

 

 

If the phone is authentic​, how can I wipe the cache partition?


Hi Priya_m,

 

We have discussed the same topic on this thread

 

Here's what you can try:

  1. Press and hold Volume Up and Volume Down
  2. Press and hold Power until the phone vibrates, then release Power but continue to hold the Volume keys. You should get a "No command" prompt. (You can release the Volume keys now.)
  3. At the “No command” prompt, press and hold the Power button and tap Volume Up to enter the fastboot menu in English.

 

Hope it works!

 

 

Regards,
Anne
Motorola Support

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Re: Moto E3 Power Fast boot menu in Chinese language

2017-05-19, 3:45 AM

But is it normal for a phone to have Chinese menu, as in the pics attached??

 

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Re: Moto E3 Power Fast boot menu in Chinese language

2017-05-19, 12:51 PM

wrote:

But is it normal for a phone to have Chinese menu, as in the pics attached??

 


For the Moto E3 power yes, this is normal. 


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0 person found this solution to be helpful.

This helped me too

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Re: Moto E3 Power Fast boot menu in Chinese language

2017-05-19, 14:59 PM

Any mechanism to get fast boot options in English?

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Re: Moto E3 Power Fast boot menu in Chinese language

2017-05-19, 15:32 PM

wrote:

Any mechanism to get fast boot options in English?


Did you follow the instructions above?


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Re: Moto E3 Power Fast boot menu in Chinese language

2017-05-20, 10:59 AM

wrote:

wrote:

Hi, I wanted to wipe the cache partition of my Moto E3 Power, but the fast boot menu was in Chinese language,screen shot attached...

I am doubtful:

1- Is the phone authentic at all

2- Or Flipkart delivered a duplicate phone

 

 

If the phone is authentic​, how can I wipe the cache partition?


Hi Priya_m,

 

We have discussed the same topic on this thread

 

Here's what you can try:

  1. Press and hold Volume Up and Volume Down
  2. Press and hold Power until the phone vibrates, then release Power but continue to hold the Volume keys. You should get a "No command" prompt. (You can release the Volume keys now.)
  3. At the “No command” prompt, press and hold the Power button and tap Volume Up to enter the fastboot menu in English.

 

Hope it works!

 

 

Regards,
Anne
Motorola Support


I followed these steps. I held those keys for about a minute or two nothing is coming up. Eventually, after releasing those keys I ended with switching my phone on instead of getting "No Command" prompt. I tried following those steps for about four times and failed. Please assist.

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Re: Moto E3 Power Fast boot menu in Chinese language

2017-05-23, 16:26 PM

Hi, yes I tried, but nothing happening...


wrote:

wrote:

Any mechanism to get fast boot options in English?


Did you follow the instructions above?



wrote:

wrote:

Any mechanism to get fast boot options in English?


Did you follow the instructions above?


 

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Re: Moto E3 Power Fast boot menu in Chinese language

2017-05-23, 21:13 PM

Hi Everyone,

 

We have figured out a different way to go into Fastboot in English.

 

You can follow:

 

1. With phone powered off
2. Press and hold Volume up and Power until the phone vibrates.
3. Continue holding the Volume Up key and release the power button
4. Release Volume Up when you see small white text on the screen.
5. Use Volume Up until the arrows are pointing at Recovery then press the Volume Down Button.
6. You might see the Motorola Logo/Boot Animation for a moment.
7. At the No Command Screen (Green Android robot laying on it's back)
8. Press and hold the power button and tap the Volume Up button.

 

I assure you, it will work this time. :)

 

 

-Anne

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  • Message 10 of 21

Re: Moto E3 Power Fast boot menu in Chinese language

2017-05-24, 5:09 AM

wrote:

Hi Everyone,

 

We have figured out a different way to go into Fastboot in English.

 

You can follow:

 

1. With phone powered off
2. Press and hold Volume up and Power until the phone vibrates.
3. Continue holding the Volume Up key and release the power button
4. Release Volume Up when you see small white text on the screen.
5. Use Volume Up until the arrows are pointing at Recovery then press the Volume Down Button.
6. You might see the Motorola Logo/Boot Animation for a moment.
7. At the No Command Screen (Green Android robot laying on it's back)
8. Press and hold the power button and tap the Volume Up button.

 

I assure you, it will work this time. :)

 

 

-Anne


Yeah, it worked​. Thanks!

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