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2 Posts

10-31-2017

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Dolby Atmos is not working in Moto E4 plus.......

2017-10-31, 4:46 AM

From last 2days Dolby atmos is not working.....When I'm going to switch on manually, it is not responding anymore.....Please solve the problem.....Screenshots added for your reference...... 

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2116 Posts

10-07-2016

PH

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Re: Dolby Atmos is not working in Moto E4 plus.......

2017-10-31, 21:35 PM

Hi MSNaik, 

 

Did you had an update on the device? 

 

Wipe the phone cache partition and let us know if it helps. Here are the steps: https://mobilesupport.lenovo.com/us/en/Solution/MS120356

 

Regards, 

Venice 

Moto-Support 

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2 Posts

10-31-2017

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Re: Dolby Atmos is not working in Moto E4 plus.......

2017-11-01, 2:22 AM

Dolby Atmos Working properly after update of my Moto e4 plus......

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2116 Posts

10-07-2016

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Re: Dolby Atmos is not working in Moto E4 plus.......

2017-11-01, 21:37 PM

wrote:

Dolby Atmos Working properly after update of my Moto e4 plus......


Do you mean it's working fine now? 

 

-Venice 

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2 Posts

02-06-2018

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Re: Dolby Atmos is not working in Moto E4 plus.......

2018-02-06, 11:56 AM

Still the problem continues after that cache clearance also

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1 Posts

01-18-2018

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Re: Dolby Atmos is not working in Moto E4 plus.......

2018-03-16, 8:34 AM

I am same issue my Dolby atoms is stop and not start untill manually restart the phone, but this also temporary it stops again after some time.

I also cleared the cache by steps mentioned in the link

https://mobilesupport.lenovo.com/us/en/Solution/MS120356

 

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4 Posts

05-30-2018

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Re: Dolby Atmos is not working in Moto E4 plus.......

2018-08-11, 11:54 AM
I'm encountering the problem after installing the latest update ( I don't recall the exact date but in the past 3 weeks) HELP!!
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1 Posts

08-14-2018

IN

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Re: Dolby Atmos is not working in Moto E4 plus.......

2018-08-14, 14:41 PM

wiping phone cache partition might be risky and it may cause to lose all saved files and media.Is there any other simpler way?

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1 Posts

02-09-2019

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Re: Dolby Atmos is not working in Moto E4 plus.......

2019-02-09, 12:30 PM

If recently you have installed any music player app/Jio saavn App that uses equalizer.Just go to the music app setting and off the equalizer and return to the dolby you may see that its working.It may be a solution .

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4 Posts

05-30-2018

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Re: Dolby Atmos is not working in Moto E4 plus.......

2019-02-09, 13:34 PM

Tried the Equalizer trick to no avail.. my guess, and it's a guess, is that the Dolby app is with a shelf life and it ceases function post that period. The only way it works now is by restarting the phone after which it works for a while till freezing up again.

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