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AdamikA
Paper Tape
Posts: 1
Registered: ‎11-08-2018
Location: HU
Views: 197
Message 1 of 2

Google setup fail

When I start my new E4 phone it wants to set up the Google account. I connect it to the Internet, it recognises my e-mail address. When I type in my password after a short attempt to verify my account it fails: "Unable to sign in to device due to a unknown error. Please try another account or try to sign in again after 24 hours." I tried it on an other phone and it worked. Why does it not work on my E4?

Senior MotoAgent
Senior MotoAgent
Posts: 4,979
Registered: ‎07-12-2014
Location: US
Views: 19
Message 2 of 2

Re: Google setup fail

Hi AdamikA,

 

Welcome to the community. We are ready to assist here. I am wondering if you've already successfully set up your Google account on your Moto E4. Let me know please.

 

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

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