05-07-2018 10:19 AM
I know it could be quite frustrating to have a phone that restarts randomly. You can do some steps to address this. Start with calibrating the battery. We do recommend these steps to re-calibrate the battery. Press and hold the power button until the screen turns off. The phone will reboot then on its own. We call this a hard reset; it's equivalent to pulling the battery in days of removable batteries. Charge the phone to 100% and then leave it on the charger for a few hours. Let me know how it goes.
**Please don't ask me questions by Personal Message; questions belong in the forums.
03-03-2019 10:41 PM - edited 03-03-2019 10:43 PM
We are facing the same problem with my Motor e4 plus phone. The phone randomly restarts automatically and open.
please suggest what I do.
03-07-2019 10:30 AM
Thanks for reporting this. Is this happening on a specific battery percentage or app? You can try the steps suggested above for this and ensure that your software is up to date. Let us know how it goes.
09-23-2019 01:25 AM
Is the software glitched on purpose? My Moto E4 Plus will be now 2 years and out of warranty and the Problem of frequently automatic restarting has occured out of nowherre. Is there some scam in it, since I havent updated he sofware recently.