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docoluv
Paper Tape
Posts: 1
Registered: ‎02-22-2019
Location: US
Views: 699
Message 1 of 2

Re:moto e4 not working properly

Since the updates my moto e4 is not working properly at all. It freezes, the thing reboots at times when it does freeze. When I just posted the last few words my keyboard is no longer there till I tap on the messege area to bring it back up. Just did it again. The notifications bar will not scroll down either at times. Most of the time. I need to reboot and reboot and reboot just to finish things sometimes. Not sir what's up but a lot of ppl are having this issue since the software patches update. I am current and my company in with is Republic wireless. I have created a ticket with them..but if y'all can help I would appreciate it. 

Senior MotoAgent
Senior MotoAgent
Posts: 324
Registered: ‎02-11-2019
Location: PH
Views: 481
Message 2 of 2

Re: Re:moto e4 not working properly

Hi, docoluv!

 

Thanks for posting. I know how annoying this must be, allow us to help. Aside from rebooting the device, have you tried some troubleshooting steps to resolve this? Do you have any screen protector on your phone?

 

Regards,
May
Moto Support

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