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2 Posts

02-23-2019

US

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Re:moto e4 not working properly

2019-02-23, 7:04 AM

Since the updates my moto e4 is not working properly at all. It freezes, the thing reboots at times when it does freeze. When I just posted the last few words my keyboard is no longer there till I tap on the messege area to bring it back up. Just did it again. The notifications bar will not scroll down either at times. Most of the time. I need to reboot and reboot and reboot just to finish things sometimes. Not sir what's up but a lot of ppl are having this issue since the software patches update. I am current and my company in with is Republic wireless. I have created a ticket with them..but if y'all can help I would appreciate it. 

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332 Posts

02-11-2019

PH

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Re: Re:moto e4 not working properly

2019-02-25, 18:47 PM

Hi, docoluv!

 

Thanks for posting. I know how annoying this must be, allow us to help. Aside from rebooting the device, have you tried some troubleshooting steps to resolve this? Do you have any screen protector on your phone?

 

Regards,
May
Moto Support

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2 Posts

03-06-2019

US

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Re: Re:moto e4 not working properly

2019-03-06, 8:57 AM

Hello,

 

Have you tried to follow the steps on TheDroidGuy? The how-to article - How to unfreeze your frozen Motorola Moto E4 (easy fix). This might help. In case any other issues occur, I'd be glad to help you.

 

Steve

 

forums.lenovo, Steve M. Seidel

essaytyper.pro

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