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4 Posts

08-09-2019

Australia

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Bluetooth on Moto E 2nd Gen keeps logging out

2019-08-09, 1:35 AM

The Bluetooth on my Moto E 2nd Gen has started logging out after a few minutes. It was working fine initially. What could be wrong please?

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4519 Posts

03-11-2019

United States of America

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Re: Bluetooth on Moto E 2nd Gen keeps logging out

2019-09-02, 13:35 PM

Hi Biko2,

 

Try resetting your network settings by going to Settings > Backup & Reset > Network Settings Reset > Reset Settings. Reboot the phone and test your network. This troubleshooting step will also clear both Cellular and Wi-Fi Settings. Let us know if it helps. 

 

Best regards,
Zeke
Motorola Support



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4519 Posts

03-11-2019

United States of America

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Re: Bluetooth on Moto E 2nd Gen keeps logging out

2019-08-12, 20:38 PM

Hi Biko2,

 

Thank you for posting. May I know what Bluetooth device that's disconnecting? Is it the same thing happening on others? Can you delete the saved connection and register the Bluetooth device again? Let us know if it helps.

 

Best regards,
Zeke
Motorola Support

 



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4 Posts

08-09-2019

Australia

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Re: Bluetooth on Moto E 2nd Gen keeps logging out

2019-08-26, 3:25 AM

The MotoE was connected to 2 cars and my laptop. I have deleted and reinstalled but it stills logs out after a few minutes. Totally frusrating.

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4519 Posts

03-11-2019

United States of America

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  • Posts: 4519
  • Registered: ‎03-11-2019
  • Location: United States of America
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  • Message 4 of 5

Re: Bluetooth on Moto E 2nd Gen keeps logging out

2019-09-02, 13:35 PM

Hi Biko2,

 

Try resetting your network settings by going to Settings > Backup & Reset > Network Settings Reset > Reset Settings. Reboot the phone and test your network. This troubleshooting step will also clear both Cellular and Wi-Fi Settings. Let us know if it helps. 

 

Best regards,
Zeke
Motorola Support



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0 person found this solution to be helpful.

This helped me too

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4 Posts

08-09-2019

Australia

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  • Posts: 4
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  • Message 5 of 5

Re: Bluetooth on Moto E 2nd Gen keeps logging out

2019-09-04, 0:30 AM

That worked thanks Zeke.

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