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  • Registered: ‎06-26-2021
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3g shutdown

2021-06-26, 17:47 PM

I received a text from Sprint telling me my Moto E4 will need to be replaced as they are shutting down 3g in January 2022. Isn't the Moto E4  4g?


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  • Posts: 4519
  • Registered: ‎03-11-2019
  • Location: United States of America
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  • Message 2 of 2

Re:3g shutdown

2021-06-26, 19:20 PM

Hi roy_l,


Thank you for posting your concern and we would like to help. The Moto E4 is not included on the phones that will be supported after the shutdown. The phone can support 4G but its use is only for mobile data only. The phone still uses 3G network for calling and text messages. Here are the list of phones that would still be supported after the shutdown: https://www.att.com/idpassets/images/support/wireless/Devices-Working-on-ATT-Network.pdf


Best regards,
Motorola Support

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