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5 Posts

09-12-2018

Germany

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  • Message 11 of 16

Re: Moto E4 & E Plus Android Security Update Continuation

2019-06-04, 13:49 PM

Hi Boz3,

You are right, last security update was 2018-08-05, that means August 5th 2018. According to SnoopSnitch (an excellent tool!) all security updates after this date are missing.

As I pointed out I have the impression that Lenovo/Motorola stopps providing security updates the moment they sold the last device ....

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28352 Posts

02-02-2016

United States of America

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  • Message 12 of 16

Re: Moto E4 & E Plus Android Security Update Continuation

2019-06-04, 15:35 PM

 wrote:

Well, at least my security update is 2/1/19.  However, that's still behind!

 

I don't understand why Motorola/Lenovo reps are ignoring this question, which only makes customers or potential customers have bad feelings about Motorola/Lenovo!

 

PLEASE, Motorola/Lenovo reps, ANSWER!

 

Thank you.


This is a user to user forum. No one here knows for how long the phones will get Security updates. Motorola has the latest information here

 

https://support.motorola.com/us/en/softwareupgrade

 

Tha is all there is. Motorola tends to give quarterly updates - sometimes longer sometimes shorter. It depends on severity of issues. 


* Search box is your friend * I don't respond to PM if question belongs in forum
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21 Posts

05-16-2019

United States of America

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  • Message 13 of 16

Re: Moto E4 & E Plus Android Security Update Continuation

2019-06-04, 15:48 PM

 wrote:

 wrote:

Well, at least my security update is 2/1/19.  However, that's still behind!

 

I don't understand why Motorola/Lenovo reps are ignoring this question, which only makes customers or potential customers have bad feelings about Motorola/Lenovo!

 

PLEASE, Motorola/Lenovo reps, ANSWER!

 

Thank you.


This is a user to user forum. No one here knows for how long the phones will get Security updates. Motorola has the latest information here

 

https://support.motorola.com/us/en/softwareupgrade

 

Tha is all there is. Motorola tends to give quarterly updates - sometimes longer sometimes shorter. It depends on severity of issues. 


Oh, okay. Thanks.

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5 Posts

10-08-2018

United States of America

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  • Message 14 of 16

Re: Moto E4 & E Plus Android Security Update Continuation

2019-09-19, 10:37 AM

Hello, 

Security Update won't install. I don't know what the issue is but no one seems to be addressing the problem.

I scoured the boards and found no info.

Moto E4..7.1.1

ISSUE:

I recieved notification about a Security Update, I download it & I hit the Install button. It goes through the motions of downloading & installing then reboots.

Then it says:

Installation Unsuccessful. I clear cache files, I have no downloaded apps installed, I also have no pictures or any other files on the phone. I thought maybe it wouldn't install because of space. But the update still says the samething. "Unsuccessful".

I had this phone for about a year and a half, I know they aren't updating the OS, so I'm not expecting that, but the Security Update should be addressed. Is there a solution to this problem? I like Motorola but if they can just leave E4 owners hanging, especially if they're still selling E4's, then I'm sure many of us fustrated Motorola owners will start buying other makes iof phones

Any help would be wonderful

thank you

 

 

 

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5 Posts

10-08-2018

United States of America

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  • Message 15 of 16

Re: Moto E4 & E Plus Android Security Update Continuation

2019-09-19, 10:50 AM
Ok so no security updates on phones still being sold. smh.
Then how do we shut off the notifications that say there's an update, if there's no more updating, then what's the point of being interrupted by a ZOMBIE notifications.

Can anyone tell me how to shut those notifications of?
thank you


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21 Posts

05-16-2019

United States of America

24 Signins

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  • Message 16 of 16

Re: Moto E4 & E Plus Android Security Update Continuation

2019-09-19, 13:15 PM

MauW, there was a security update notification for my Moto E4 XT1768 around 2 weeks ago, in early September, 2019.

 

It downloaded and installed just fine for my phone.  It included "Android security patch level July 1, 2019".

 

There must be some problem with your phone.  Since there are "no pictures or any other files on the phone", it would probably be worth doing a factory reset to see if that allows the security patch update to be installed.

 

Good luck!

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