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2 Posts

08-11-2017

United States of America

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Slow charging battery - Moto E4

2017-08-11, 22:03 PM

Why does it take longer to charge the E4 than it does to drain it? It charges about 10% an hour... This means when my phone is @50% @ 5pm, I'll have to be attached to a charger the rest of the night!.. not fun!

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2438 Posts

12-19-2016

Philippines

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Re: Slow charging battery - Moto E4

2017-08-14, 17:35 PM

wrote:

does it take longer to charge the E4 than it does to drain it? It charges about 10% an hour... This means when my phone is % @ 5pm, I'll have to be attached to a charger the rest of the night!.. not fun!


Hi HomieChic, 

 

When did the issue start? Have you tried using a different charger? Have you recently had an update on your device?

If yes, it is common since after updating your phone to the latest update as it requires more battery to successfully complete its update.

 

It may take a few charging cycles before the battery settles after an update. I suggest observe the phone and see if there will be some improvement. Please let us know what happens next. 

 

Regards,
Ella
Motorola Support

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1 Posts

04-17-2018

Pakistan

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Re: Slow charging battery - Moto E4

2018-04-17, 8:29 AM

I have also same issue my moto E4 charge in 3 hours on fast charger. please suggest Model XT1762

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