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1 Posts

03-29-2020

United States of America

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Video resolution issue

2020-03-30, 1:01 AM
My phone's max video resolution of 720p hd is reduced to 480p.The phone was able to play 720p earlier but the option is disappeared.Kindly fix the issue.
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153 Posts

09-11-2019

United States of America

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  • Posts: 153
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  • Location: United States of America
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Re:Video resolution issue

2020-03-30, 14:12 PM

Hi Deepu Raj,

 

Thanks for posting. When you say the "max video resolution of 720p hd is reduced to 480p", are you pertaining to the video quality playing? May I know what application are we talking about here? Kindly provide more details so we can further assist. 

 

Best regards,
Mike
Motorola Support

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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153 Posts

09-11-2019

United States of America

61 Signins

2735 Page Views

  • Posts: 153
  • Registered: ‎09-11-2019
  • Location: United States of America
  • Views: 2735
  • Message 3 of 3

Re:Video resolution issue

2020-04-09, 14:21 PM

Hi Deepu Raj,

 

If you are experiencing lower resolution from streaming video, it’s probably not your phone. This is likely due to your video provider limiting bandwidth. YouTube, Amazon, Netflix and other services have all reduced resolution due to high demand as people are confined to their homes due to corona virus concerns.

 

Best regards, 

Mike 

Motorola Support

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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