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17 Posts

06-03-2018

India

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Wallpapers app problem

2018-06-03, 9:37 AM

I am using moto e4 mobile but the "daily wallpaper" option in WALLPAPERS app is not turning on. It doesn't changing wallpaper.

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5996 Posts

12-04-2017

India

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Re: Wallpapers app problem

2018-06-04, 10:31 AM

 wrote:

I am using moto e4 mobile but the "daily wallpaper" option in WALLPAPERS app is not turning on. It doesn't changing wallpaper.


Hi, Rounakole.

 

This is strange, please restart your device and test >> make sure while you select the "daily wallpaper"  there will be a pop on the screen asking you that "the future wallpapers will be downloaded on wifi-- please uncheck this if your using mobile data.

 

If this did not help, then test your device in safe mode and let us know your observation? To go into Safe Mode, press the physical power key, then press and hold the pop-up "Power off" key until the Safe Mode instructions pop up.

 

Best,

Swaraj

Motorola support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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5996 Posts

12-04-2017

India

1170 Signins

77328 Page Views

  • Posts: 5996
  • Registered: ‎12-04-2017
  • Location: India
  • Views: 77328
  • Message 2 of 6

Re: Wallpapers app problem

2018-06-04, 10:31 AM

 wrote:

I am using moto e4 mobile but the "daily wallpaper" option in WALLPAPERS app is not turning on. It doesn't changing wallpaper.


Hi, Rounakole.

 

This is strange, please restart your device and test >> make sure while you select the "daily wallpaper"  there will be a pop on the screen asking you that "the future wallpapers will be downloaded on wifi-- please uncheck this if your using mobile data.

 

If this did not help, then test your device in safe mode and let us know your observation? To go into Safe Mode, press the physical power key, then press and hold the pop-up "Power off" key until the Safe Mode instructions pop up.

 

Best,

Swaraj

Motorola support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

0 person found this solution to be helpful.

This helped me too

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1 Posts

10-21-2018

United States of America

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Re: Wallpapers app problem

2018-10-21, 16:14 PM

Help,need help!

 

Hi,

I'm trying to set up a new wallpaper for my moto E using the wallpapers pre-set with the phone however, the app crashed every time. I restarted my phone and put it in safe mode, the app still crashes! 

 

Can anyone help, welp?!

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17 Posts

06-03-2018

India

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  • Message 4 of 6

Re: Wallpapers app problem

2018-10-22, 2:54 AM

Have you updated the Wallpaper App from play store? Also check your data connection is roaming or disconnected.

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6 Posts

11-13-2018

Canada

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Re: Wallpapers app problem

2018-11-13, 3:25 AM

This is the solution, just update the wallpaper App

(not Safe mode solution)

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1 Posts

12-09-2018

Slovakia

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Re: Wallpapers app problem

2018-12-09, 10:48 AM
Hallo, my wallpaper inbuilt app in my Moto e4 plus is also not working. It keeps stopping every time I open it and I can't set a wallpaper.
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