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5 Posts

12-25-2015

IN

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Moto G2 front Camera not working .Camera error, please restart camera

2018-09-03, 9:12 AM

My Moto G2 front camera is not working.
when I click the front camera is showing Camera error, please restart the camera.
I have attached the screenshot for this error.
How to solve this problem. The back camera is working fine. How to solve this front camera problem.

Thanks.

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28303 Posts

02-02-2016

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Re: Moto G2 front Camera not working .Camera error, please restart camera

2018-09-03, 13:19 PM

 wrote:

My Moto G2 front camera is not working.
when I click the front camera is showing Camera error, please restart the camera.
I have attached the screenshot for this error.
How to solve this problem. The back camera is working fine. How to solve this front camera problem.

Thanks.


Test in safe mode, or reboot. If that fails try a factory reset. To reboot into safe mode, tap the power button until you see power off on screen. Then tap and hold power off (on screen) and a new menu will appear to reboot into safe mode.

 

If you did a factory data reset and tested BEFORE installing or restoring ANY apps, and problem persists, then service/repair/replace is next step.


* Search box is your friend * I don't respond to PM if question belongs in forum
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5 Posts

12-25-2015

IN

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Re: Moto G2 front Camera not working .Camera error, please restart camera

2018-09-03, 13:33 PM

Thanks for your response. I will try and let you know about the status. 

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5 Posts

12-25-2015

IN

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Re: Moto G2 front Camera not working .Camera error, please restart camera

2018-09-05, 5:22 AM

Hi,
I tried to follow this way.. this is not working for me. I reset my mobile hard format and setting format data this two way I tried but after that also I am facing the same error. any another way to fix this issue?

 

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1044 Posts

10-08-2015

IN

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Re: Moto G2 front Camera not working .Camera error, please restart camera

2018-09-07, 11:21 AM

Hi periyasmy,

 

Thank you for trying the provided troubleshooting steps. The reported issue seems to be a software/hardware issue. Hence, our best advice for this situation is that you submit your device for review and repair at one of our service centers so that repair engineer could examine your device and provide a proper resolution.

 

Please click here for nearest Motorola service center in India.

 

You can also write us at apsocial@motorola.com referring to this post for further assistance.

 

Thanks & Regards
Nikh
Lenovo-Moto Support

 

 

 

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5 Posts

12-25-2015

IN

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  • Message 6 of 6

Re: Moto G2 front Camera not working .Camera error, please restart camera

2018-09-07, 11:32 AM

Hi Nikh,

Thanks.

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