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6 Posts

10-11-2015

Mexico

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  • Registered: ‎10-11-2015
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  • Message 21 of 26

Re: Update failed to install

2015-10-19, 17:18 PM

Matt (Forums Manager) said:



Your phone appears to have been modded. When the software has been changed enough, the update can't install.




Definitely has not, I am sure. It was brand new at purchase and has not been out of my hand since then.

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3 Posts

10-11-2015

United States

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  • Message 22 of 26

Re: Update failed to install

2015-10-19, 18:34 PM

my phone has been rooted yes (i can tell you that, you don't need my imei for it) but other than that nothing happened.



I didn't install a custom rom or otherwise changed the pre-installed software. (Although i would like to kill that annoying 'assist' app)


To be quite honest, i think you guys are taking the easy way out of this problem. I would like to know how i can see what error is the problem. I'm sure the update writes a log somewhere. How can i read it?



 

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34 Posts

06-28-2015

Brazil

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  • Message 23 of 26

Re: Update failed to install

2015-10-21, 6:49 AM
Today i checked for update its not showing any update is avilable before it was showing and im unable to install as it fails always despited of any thing i do.
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6 Posts

12-25-2015

India

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  • Location: India
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  • Message 24 of 26

Android security update failed

2017-03-18, 2:05 AM

Hi ,

I am using Moto G 2 . I found one Android security update in my mobile in system update. Whenever I click select to install, download successful. However,  reboot automatically that time error came,then showing your update unsuccessful.i don't know why? How to solve this problem? I added my screen shorts below,find that. Thank you.

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6 Posts

03-19-2017

United Kingdom of Great Britain and Northern Ireland

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  • Registered: ‎03-19-2017
  • Location: United Kingdom of Great Britain and Northern Ireland
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  • Message 25 of 26

Re: Android security update failed

2017-03-19, 12:21 PM

My phone wont update at all!!!! keep getting the update message then when I try to update it gives an error. I have over a gb of space on internal memory. Any advice much appreciated.

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2 Posts

01-30-2017

India

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  • Registered: ‎01-30-2017
  • Location: India
  • Views: 37
  • Message 26 of 26

Re: Update failed to install

2017-04-28, 11:52 AM

Moto he marshmallow current update all time fail and show system error how to solve this

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