12-10-2018 06:31 AM
Appreciate your post and the steps you've tried. Have you tried booting the phone in safemode and see if it will occur there.
To Enable Safe Mode
1. Press and hold the Power button until Power off comes up on the screen.
2. Touch and HOLD Power off on the screen until reboot to safe mode appears.
3. Touch OK
Let me know.
01-19-2019 04:51 PM
Had the same difficulty when upgrading to 64GB sdcard.
When I reformated the sdcard from internal memory to extra memory the issue was resolved.
Not sure if this would work for everyone, but it did for me.
02-11-2019 06:37 AM
I have reviewed the comments and feedback to previous posts and my problem still persists. I have not been able to use my camera for 2 weeks now. I removed the faulty SD card and it still persists. Kindly help