cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Senior MotoAgent
Senior MotoAgent
Posts: 4,182
Registered: ‎03-05-2018
Location: US
Views: 302
Message 11 of 14

Re: Camera error please restart camera

Hi WAWGP,

 

Appreciate your post and the steps you've tried. Have you tried booting the phone in safemode and see if it will occur there. 

 

To Enable Safe Mode
1. Press and hold the Power button until Power off comes up on the screen.
2. Touch and HOLD Power off on the screen until reboot to safe mode appears.

3. Touch OK

 

Let me know. 

 

Best regards,
Rich
Motorola Support

fhofland
What's DOS?
Posts: 1
Registered: ‎01-19-2019
Location: US
Views: 147
Message 12 of 14

Re: Camera error please restart camera

Had the same difficulty when upgrading to 64GB sdcard.

When I reformated the sdcard from internal memory to extra memory the issue was resolved.

Not sure if this would work for everyone, but it did for me.

Highlighted
Pamgwan
What's DOS?
Posts: 1
Registered: ‎02-11-2019
Location: NG
Views: 71
Message 13 of 14

Re: Camera error please restart camera

I have reviewed the comments and feedback to previous posts and my problem still persists. I have not been able to use my camera for 2 weeks now. I removed the faulty SD card and it still persists. Kindly help

Senior MotoAgent
Senior MotoAgent
Posts: 4,182
Registered: ‎03-05-2018
Location: US
Views: 60
Message 14 of 14

Re: Camera error please restart camera

Hi Pamgwan,

 

Thanks for posting on this thread. May I know what troubleshooting steps you've tried and done so far? I'd like to help. 

 

Best regards,
Rich
Motorola Support