12-20-2017 09:29 PM
I need you your help on battery issue.
Now i am facing battery issue that it drained to 1% then switched off from 40%.
And need to plug in for charging and it charges rapidly to 12 then 25 then reaches to 60% upto 100%
Please suggest that how we can resolve this.
Note i am not using any third party application such as clean master.
Attached snap for reference.
Thanks in advance.
12-21-2017 08:57 AM
May I ask what happened before it starts? I would suggest calibrating the battery and see if it helps.
To calibrate the battery, press and hold the Power button until the screen goes dark, about 7-10 seconds. When the screen goes dark, release the Power button and the phone will automatically reboot. Plug the phone in and let it charge overnight, using only the charger that came in the box with the phone. Observe the battery performance within 24 hours.