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Ravitab
Blue Screen Again
Posts: 2
Registered: ‎12-29-2017
Location: IN
Views: 3,016
Message 1 of 2

Moto G2 - Front Cam not working - restart Phone - Problem

Hi Team, My phone suddenly is giving problems in camera. My front cam is not working. error is like restart phone.
Senior MotoAgent
Senior MotoAgent
Posts: 2,430
Registered: ‎12-19-2016
Location: PH
Views: 2,925
Message 2 of 2

Re: Moto G2 - Front Cam not working - restart Phone - Problem

Hi Ravitab

 

It must be hard that you have issues with the camera but let me help. May I ask when did it start? Are you using the stock camera app or a third party app? Can you share us the error message in case there is any? Please try going to Device Help > Fix > Hardware Tests > Front camera > Passed/Failed. Kindly also boot the device into safe mode and observe if the issue persists. 

 

Regards,
Ella
Motorola Support