10-17-2018 07:57 PM
I have a moto G2 LTE xt 1045 version phone, it is stock, never rooted. The phone boots up with the motorola logo, and then the carrier logo shows up, and then the phone goes to a black screen with the backlight on.
I tried to go into the bootloader and perform a recovery, but when I select it it stated "Boot up Failed". I have also taken apart the phone and disconnected the battery for over a day and reconnected and boot still failes. The phone does charge when plug in with charger. When I plug it into the computer the computer detects the phone but I can not access the files and it does not show up as a drive. Any help would be greatly appreciated. thanks in advanced.