03-05-2019 03:53 AM - edited 03-05-2019 03:54 AM
No matter what you do I would back up all important stuff on the phone to the Cloud(Google drive gives 15 gig free) and or via WiFi or Blutooth to a PC/Laptop.
I could never get USB cable transfers working on either of my Android phones when using"Adoptive" storage.
06-17-2019 09:04 PM
Hi! I am having the EXACT same problem with my Blackberry KeyOne for the past week. It is driving me insane. My phone is completely dysfunctional without access to media/photos/voicenotes on Whatsapp. It's been a week, i'm happy to factory reset or even buy a new phone - however my Whatsapp chats have not been backed up in the past week and this upsets me. I'd like to retrieve all my data and use Whatsapp on a new/reformatted device with the updated chats and media.
How did you resolve this issue? What worked in the end?? Please let me know! I can be reached at firstname.lastname@example.org.