05-27-2016 12:41 PM
This is NOT solved. My Moto X Pure Edition is less than a week old. My carrier has modified the settings for my phone to not show as Private Number. It doesn't matter who I call, it still shows as Private. There is an issue somehow with the phone. I need to know what settings need to be changed so that my calls show as coming from me (especially with family, friends and my husband, who has a ringtone set for when I call.
Who is your carrier?
In all cases in the past, the issue was smaller foreign carriers that had an error in their network signalling protocols.
This forum is for the Moto G - I have not seen this issue reported on the Moto X pure by anyone yet.
05-27-2016 12:47 PM
Sorry, I clicked on the Moto X image so I assumed that's where I still was when I searched the issue. Our carrier is Ting, who runs on the Sprint Network (in fact the SIM card shows as Sprint and Sprint always shows in the upper left corner of the screen since we're running on their network. I'll repost the question again and make sure I'm in the Moto X section.
09-23-2016 08:12 AM
After upgrade to Android 6, the problem persist. Now, tell me if Android 6 release included a bug fix in the dialer to acknowledge that the network requests the number be hidden. I think no. The problem is Motorola, now Lenovo. With other smartphones, with the same sim card, NO PROBLEM.
02-11-2017 04:24 AM
Show / Hide number on outgoing calls android phone
For Android 7.0 Nougat:
Phone app > More > Settings > Calling account > Select SIM 1 / SIM 2 > Additional settings > Caller ID
For Marshmallow device:
Phone app > More > Settings > Call settings > More settings > Select SIM 1 / SIM 2 > Show my Caller ID > Show number / Hide number
01-16-2018 08:40 AM
the instructions have nothing to do with the problem and do not solve it obviously, I had this problem in stock Lollipop of Moto G 1st gen, same problem with Marshmallow is still NOT SOLVED
04-16-2018 07:52 AM
10-11-2019 05:25 AM - edited 10-11-2019 05:30 AM
Same problem on brand new Motorola One Vision.
Motorola sucks from me too, as their support has no respect for the customers. They just mark as solved and that's it.
10-27-2019 04:57 PM