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melliemum
What's DOS?
Posts: 7
Registered: ‎10-21-2014
Location: Brazil
Views: 956
Message 21 of 48

Re: Problem using SD card

I purchased a Kingston 32 GB card & it worked fine. Obv doesn't like cheap cards... If none worked maybe it was that one phone
Not applicable
Posts: 0
Views: 956
Message 22 of 48

Re: Problem using SD card

When inserting a new card for the first time, is it better to turn the phone off or not?

Moto Sr Moderator
Moto Sr Moderator
Posts: 12,446
Registered: ‎02-02-2016
Location: US
Views: 956
Message 23 of 48

Re: Problem using SD card

I'd insert it while the phone is off and then turn it on.



When it comes to removing it, you should probably turn the phone off, and then remove it.  At the very least, you should unmount it before removing it.

Archies
Token Ring
Posts: 208
Registered: ‎08-13-2014
Location: Mexico
Views: 956
Message 24 of 48

Re: Problem using SD card

Visit service center or replace your phone.

vivekanandh02
802.11n
Posts: 363
Registered: ‎11-09-2014
Location: Spain
Views: 956
Message 25 of 48

Re: Problem using SD card

try formatting the Memory Card in Pc  then



 



1. Power-off your device



2. Insert the SD card in the slot



3. Power-on your phone

melliemum
What's DOS?
Posts: 7
Registered: ‎10-21-2014
Location: Brazil
Views: 956
Message 26 of 48

Re: Problem using SD card

yes I found various cards which worked elsewhere were just constantly unmounted automatically from my 2014 moto g... eventually the one that worked was a brand new Kingston 32gb micro SD HC. good luck!!

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Ajinkyajoshi94
What's DOS?
Posts: 1
Registered: ‎03-08-2015
Location: United States
Views: 956
Message 27 of 48

Re: Problem using SD card

I am having the same problem since 2 days. I have a moto g2nd gen bought in September 2014. I also have a 2 gb micro sd card, it used to work perfectly fine untill yesterday. Now it isnt being read by my phone. When i insert it in anothr mobile, it works. Also if i insert another sd card in my mobile, my mobile reads it. The problem occurs only with my sd card which actually used to work fine u till now.
FdosS
What's DOS?
Posts: 4
Registered: ‎02-06-2015
Location: United States
Views: 956
Message 28 of 48

Re: Problem using SD card

I am having the same problem of this thread with a moto g LTE (since in 2014 as far I know there wasn't a 2nd Gen of this phone I think this is the correct thread to use) + android 4.4.4 + kingston 16gb class 10 card.



It worked only for a few minutes, then I tried the to format the sdcard in FAT32 and only worked until I rebooted the phone. Also tried factory reset of the phone. It worked fine with a 2gb Sandisk card. And the sdcard worked correctly in other phone and in a pc.



Following the instructions I submited the following bug report " bugreport-2015-03-21-15-40-44.txt "



Thank you



Filipe dos Santos

Bhabani_9854
What's DOS?
Posts: 2
Registered: ‎03-23-2015
Location: United States
Views: 956
Message 29 of 48

Re: Problem using SD card

I have the same issue with my MOTOG2



Micro SD HC 8 GB C08G CHINA



1244PW0901P



KINGSTON SDC4/8GB 074

Even after update to lollypop the issue is still there.

Enrique4517
What's DOS?
Posts: 5
Registered: ‎05-16-2015
Location: Germany
Views: 956
Message 30 of 48

Re: Problem using SD card

I have a just buyed XT1040, i purchased a Verbatim microSD HC 16Gb Class 10 and the phone ignores it !



Have tried reformatting to FAT but still isnt working. 



My old micro SD 4Gb class 4 works fine.



I have purchased the micro SD according to what the phone specs say, there is a fix ? 



How can i buy a new SD and be sure its going to work fine ? all come in closed blisters...