09-22-2015 01:14 PM
Yes u can . But it wont harm my phone or data???View original
No, it won't hurt your phone or your data. They're just looking at information on the server to see if the phone sent the reason the update failed.
09-24-2015 02:46 AM
i have given my 2nd sim IMEI no. will it be ok ????
screenshots of available storage are below
Thanks for providing this information. Do you mind if we look at data from our end based on your IMEI? This might help us determine what's happening when it's failing.
I have provided and granted to look at data of phone to find the problem.
Today again I tried to install the update and it failed again. Did you find any reason for this.
09-30-2015 08:40 AM