09-10-2019 07:54 AM
I require upgrading to Marshmallow to use the EU Exit ID Document Check App: Link to app
I have currently got Android 5.1 installed on my Moto G 4G 2nd Gen LTE (Tesco Mobile Version, which I understand is XT1072)
When I go to Settings: About Phone: System Updates it says "Your device's software is up to date".
I have read online that people have been able to install the Android 6.0.1 update on these phones, so why am I not able to update my phone?
I have tried factory resetting the phone, and this made no difference.
Thanks in advance for any help you the community can provide.
Also, does this phone support RFID?