cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Miś
What's DOS?
Posts: 1
Registered: ‎09-10-2019
Location: GB
Views: 43
Message 1 of 1

Upgrading Moto G 4G 2nd Gen LTE (Tesco Mobile Version) to Android 6 Marshmallow

I require upgrading to Marshmallow to use the EU Exit ID Document Check App: Link to app

 

I have currently got Android 5.1 installed on my Moto G 4G 2nd Gen LTE (Tesco Mobile Version, which I understand is XT1072)

When I go to Settings: About Phone: System Updates it says "Your device's software is up to date". 
I have read online that people have been able to install the Android 6.0.1 update on these phones, so why am I not able to update my phone?

I have tried factory resetting the phone, and this made no difference. 

 

Thanks in advance for any help you the community can provide. 

 

Also, does this phone support RFID?