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StefanieSRad
What's DOS?
Posts: 1
Registered: ‎02-18-2019
Location: CA
Views: 103
Message 1 of 2

Cannot submit the form

Hi

I was testing this page: http://www.removeandrestore.ca/burlington-waterproofing/ on MOTO G 3rd Gen. The form in the page is not working in it. I cannot submit the form through it. It works fine in every other device. Is anyone else having this issue? Is my device defective?  

Moto Sr Moderator
Moto Sr Moderator
Posts: 28,061
Registered: ‎02-02-2016
Location: US
Views: 80
Message 2 of 2

Re: Cannot submit the form


@StefanieSRad wrote:

Hi

I was testing this page: http://www.removeandrestore.ca/burlington-waterproofing/ on MOTO G 3rd Gen. The form in the page is not working in it. I cannot submit the form through it. It works fine in every other device. Is anyone else having this issue? Is my device defective?  


I doubt your device is defective, but it could be something with the mobile browser. What is happening when you try to submit? Have you tried the option to use the desktop site? Have you tried another browser on your phone?

 

Likely the web site is not detecting the mobile browser properly and the code is not running correctly. This is usually something the web developer has to correct - especially if the browser works fine on other sites. 


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