11-27-2019 09:23 AM
I have Motorola G 3rd Gen.
This is a message I started getting when opening any of my Apps. Many of them stopped working at all for this purpose. Some manage to avoid the message and start anyway.
Though I'm not able to download and/or update any app.
The Play Store has completely disappeared from the main menu and the phone! In the app info Google Play Services seems to show some activity by using battery and storage every day...
Anyone with the same problem and how should I react??
Solved! Go to Solution.
11-27-2019 10:00 AM
Do you still see Playstore and Play services in the applications list in settings? If yes, try clearing the cache and app data/storage of both of the apps.
Steps to clear Application Storage:
Settings > Apps > Google Playstore/Play services > Storage > Clear App Data and Clear Cache
11-27-2019 10:07 AM
Thanks for the reply.
In the App list I see the Play Services only.
I cleared the storage and cache.
Then restarted the device.
Did not help!!
11-27-2019 01:12 PM
It may be a corrupted software for Google Play Services. We recommend doing a factory data reset on the phone. if it does not work I would suggest flashing the phone by using the Rescue Function on the LMSA app.
Download Link: https://support.lenovo.com/us/en/downloads/ds101291
11-28-2019 11:54 AM
You're welcome and that's good to hear! Feel free to post in the community if you have some questions or need further assistance.